Frequently Asked Questions

Q: What languages are supported by support service?

A: We respond only in English. No other languages are supported. If we receive request in local language we may use Google translate to understand if possible.

Q: I have suggested a feature request. When it will be implemented?

A: Unfortunately, we do not provide any schedule and estimates about upcoming features. Please also note that if you suggest feature does not guaranteed that it will be implemented regardless of your PRO status. Thanks for your understanding.

Q: I have reported a bug previously. Any progress so far?

A: Unfortunately, we do not provide any schedule and estimates about upcoming updates as well as whether or not some bug will be fixed in next update. Thanks for your understanding.

Q: Do you read and reply to Play Store / App Store reviews?

A: We read all reviews in Play Store / App Store. Unfortunately we can not respond to all reviews. 

Q: How to rollback to previous app version?

A: Usually we place a link to previous app version in update description in Play Store. You can install previous app version using this link after removing new app version. Please ensure that all your reminders are synced or stored in backup file before removal. Unfortunately it is not technically possible to rollback iOS app. Thanks for your understanding.